Privacy Policy

Privacy Policy Template for CRU Inc., o/a CRU AIR + GAS, CRU PET Solutions

Effective Date: 3/20/2026

1. Introduction Welcome to CRU Inc. (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.cruairgas.com (the “Site”), or use our services.

2. Information We Collect We may collect the following types of information:

  • Personal Information: Information that identifies you directly, such as your name, email address, phone number, shipping/billing address, and payment details when you make a purchase or contact us.

  • Automatically Collected Information: When you visit our Site, we automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, and how you interact with our website.

  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze website traffic, and deliver targeted advertisements. You can instruct your browser to refuse all cookies, though some parts of our Site may not function properly.

3. How We Use Your Information We use the information we collect to:

  • Provide, operate, and maintain our website and services.

  • Process your transactions and send related information, including order confirmations and invoices.

  • Respond to your comments, questions, and customer service requests.

  • Send you promotional emails and newsletters (you can opt out at any time).

  • Monitor and analyze trends, usage, and activities to improve our website and marketing efforts.

  • Comply with legal obligations and prevent fraudulent activity.

4. How We Share Your Information We do not sell your personal information. We may share your data with:

  • Service Providers: Third-party vendors who perform services on our behalf (e.g., payment processing, email delivery, hosting services, analytics).

  • Legal Compliance: Law enforcement or government authorities if required by law, subpoena, or to protect our rights, property, or safety, or that of our users.

  • Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition.

5. Your Privacy Rights (USA & Canada) Depending on your location (including PIPEDA in Canada and various state laws in the USA, such as the CCPA), you may have the following rights:

  • Right to Access: You can request a copy of the personal information we hold about you.

  • Right to Correction: You can request that we correct inaccurate or incomplete data.

  • Right to Deletion: You can request that we delete your personal information, subject to certain exceptions.

  • Right to Opt-Out: You can opt out of marketing communications and the sale/sharing of your data for targeted advertising.

  • Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise these rights, please contact us at office@cruairgas.com.

6. Data Security and Retention We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure. We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Children’s Privacy Our website is not intended for children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If we learn we have collected such data, we will delete it promptly.

8. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or relevant laws. We will notify you of any material changes by posting the new policy on this page and updating the “Effective Date.”

9. Contact Us If you have questions or concerns about this Privacy Policy, please contact us at:

  • Company Name: CRU Inc.

  • Email: office@cruairgas.com

  • Phone: 905-501-0116

  • Mailing Address: 8-4995 Timberlea Blvd., Mississauga, Ontario, L4W 2S2